Soft Skills
Soft Skills (Professional Attributes) training serves as a valuable complement to hard skills. Soft Skills are essential to providing a comprehensive enhancement of one’s personality. It empowers individuals with increased confidence, refined communication abilities, refined professionalism, and adeptness in problem-solving, both in professional and personal domains. These multifaceted attributes define appropriate behavior and guide individuals in personal, social, and professional contexts. While academic degrees and technical certifications equip individuals with hard skills, the often overlooked everyday behavioral skills, in high demand across industries, are cultivated through dedicated soft skills training.
COMMUNICATION SKILLS
- Verbal Communication
- Non-Verbal Communication
- Importance of Tone
- Listening Communication
- Probing and Acknowledgement
- Assertive Communication
- Cross-Cultural Communication
- Barriers to Communication
- Types of Criticism
- Tactics for Handling Criticism with positivity
ART OF ACCEPTING AND HANDLING CRITICISM WITH POSITIVITY
- Introduction to Criticism
- Role of Emotional intelligence in Criticism
- Types of Criticism
- Developing Resilience and Self-Confidence
- How to cultivate the Art of a Positive Mindset
PERSONALITY DEVELOPMENT
- Art of creating a first impression
- Conversation and Body language
- How to cultivate confidence
- Self-Compassion and Self-Esteem
- How to overcome public fear and nervousness
- Grooming & Attitude Building
EMOTIONAL INTELLIGENCE SKILLS
- Introduction to Emotional Intelligence
- Importance of Emotional Intelligence
- Characteristics of Emotional Intelligence
- How to practice Emotional Intelligence
ART OF A POSITIVE ATTITUDE
- Introduction to Positive Attitude
- Art of Creating Happiness and Efficacy
- How to Avoid Negative Thinking
- Psychology of Positive Thinking
- Technique of Switching from a Negative to a Positive Mindset
SELF MANAGEMENT SKILLS
- Emotions & Reactions Management
- Practice Good Gestures and Behavior
- Sustaining Motivation and Focus
- Self-Discipline & Time Management
- Self-Competition Art
DECISION MAKING
- The Decision-Making Process
- Vroom-Yetton model
- Role of Critical thinking for effective decision making
- Applying Decision-Making Frameworks
- Managing Risks & Uncertainty in Decision Making
STRESS MANAGEMENT
- Introduction to Stress
- Optimal Level of stress
- Signs of Stress
- How to handle stress and overcome stress
- Interpret the psychological mechanisms linked to stress
- How Self-Compassion & Self-Esteem Help